Product Support F.A.Q.
While it's Pulse Storm policy not to comment on new features, rest assured we're always working on improving our products to meet the needs of our current and future users.
1. Why is Commerce Bug's system configuration section a 404 page?
Solution: Log out of the Admin, clear you browser session, and log back in.
Cause: When a developer sets up a new system configuration section, they're required to create a new Access Control List (ACL) role for the section.
Magento itself will cache an admin user's ACL permissions in the user session object. This means immediately after installing an extension, a user account will not have the new ACL role cached in their session. Clearing out your cached session will fix this problem.
2. I just installed Commerce Bug and there's no debug menu, even though the module is installed
Cause: Versions of Magento based on the 1.6 codebase have tightened up where
phtml templates may be stored. In addition to preventing module developers from storing templates with their module, it also prevents users from using a symlinked template folder, and as such Magento has named the configuration toggle "Allow Symlinks".
As a reminder, running any debugging extension or leaving this configuration setting turned on in a production system is not supported or recommended.
You'll may see the following in your log files. It's related.
CRIT (2): Not valid script
Where can I download the latest version of Commerce Bug, or any Pulse Storm product?
Just use the original URL that was emailed to you after purchase. If this email was eaten by your spam filter, please contact support with your order information and we'll get you a new link ASAP.